This privacy policy clearly explains how the information you provide when opening a play25 account is collected, stored, and kept secure.
Protecting your privacy at play25 is our top priority. See our core commitments below.
All your data and transactions on play25 are secured with 256-bit SSL encryption. From registration through to payout, your data remains encrypted at every step — completely unreadable to any third party in transit.
Play25 never sells your personal data. Your name, address, or transaction details are never shared with third-party advertisers or data brokers. This is a non-negotiable policy.
Play25 only collects data that is genuinely necessary to provide its services. We never ask for information we do not need. Respecting your privacy is a core principle we stand by.
Your data is stored on secure servers accessible only to authorised staff for specific, defined purposes. All databases are subject to regular backups and security audits.
At play25, you can view, update, or request deletion of your data at any time. Your rights over your own data are upheld with the utmost care.
Play25's privacy policy is built in compliance with GDPR and international data protection standards. We apply global best practices within the context of Bangladesh.
This Privacy Policy Applies to the play25.xyz website and all its services. By using play25, you are considered to have agreed to this policy. Please read it in full.
Play25 operates a world-class online gaming platform for players in Bangladesh. We believe trust is the foundation of a great gaming experience — and trust is built through transparency. That is why our privacy policy is written in plain language, so you can easily understand exactly what play25 does with your data.
This policy explains what types of data play25 collects, where it is stored, how it is used, who it may be shared with, and what rights you have over your own information. play25's privacy policy is developed in compliance with international GDPR standards.
Play25 only collects data that is necessary to deliver its services properly. We never request unnecessary personal information. The data we collect falls into three main categories:
a. Registration and identity information
B. Financial Information
C. Technical Information
Play25 never stores your full payment card number or PIN. Never share your mobile banking PIN or OTP with anyone — no play25 representative will ever ask for it.
Play25 uses the data it collects only for clearly defined, legitimate purposes. Information is never used for unrelated or unspecified reasons. The table below outlines exactly how your data is used:
| Data Type | Purpose of Use | Legal basis |
|---|---|---|
| Identity Information | Account creation and verification, age confirmation | Contractual Obligations |
| Financial information | Deposit & Withdrawal Processing | Contractual & Legal Obligations |
| Contact Information | Customer support, important notifications | Legitimate Interest |
| Technical Information | Security, fraud prevention, site improvement | Legitimate Interest |
| Gaming History | Responsible Gaming Monitoring | Legal obligation |
| Marketing Preferences | Sending promotions & offers (with your consent) | Your consent |
Play25 only sends emails or SMS for marketing purposes when you have given your consent. You can opt out of marketing messages at any time from your account settings.
Play25 uses industry-leading security technology to keep your data safe. Our servers are housed in internationally certified data centers with round-the-clock physical and digital security.
Your responsibilities: No matter how secure play25 is, a weak password or sharing it with others puts your account at risk. Always use a strong password and never share it with anyone.
Selling your personal data to third parties is strictly against our core policy at play25. That said, certain information may be shared in a limited number of specific situations:
Guarantee: play25 will never transfer your data to third parties for advertising, data brokering, or any other commercial purpose.
The play25.xyz website uses cookies — small text files stored in your browser. Cookies help improve your browsing experience and ensure the site functions correctly.
Play25 uses three types of cookies:
You can delete or block cookies at any time through your browser settings. Note that disabling certain essential cookies may cause some play25 features to stop working.
Play25 does not use third-party tracking cookies that monitor your activity on other websites. Our cookies are strictly limited to play25.xyz.
Play25 does not store your data indefinitely. Specific retention periods apply depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of the active account + 5 years | Legal obligation |
| Transaction Records | 7 Years | Financial regulatory compliance |
| KYC documents | 5 years after account closure | Regulatory Requirements |
| Support Chat Logs | 3 Years | Dispute Resolution |
| Marketing Information | Until Consent is Withdrawn | Your consent |
| Technical Logs | 90 Days | Security Monitoring |
Once the designated retention period ends, play25 will securely delete or anonymize your data so that you can no longer be identified.
Under play25's privacy policy, you are entitled to the following rights. To exercise any of them, contact play25 Support at any time:
You can request a full report of all data play25 holds about you. A complete report will be provided within 30 days.
If any of your data is inaccurate, you can request a correction. Many details can also be updated directly from your account settings.
You may request deletion of your data where there is no legal obligation to retain it. Once the mandatory retention period following account closure has elapsed, all data will be permanently deleted.
You can object to marketing communications or specific data processing at any time. Marketing messages can be turned off instantly from your account settings.
To exercise these rights, email [email protected] or reach out via live chat. play25 typically responds within 7 business days.
Play25 is strictly for users aged 18 and above. Collecting data from minors or allowing them to open accounts is strictly prohibited.
A note for parents: Keep parental controls enabled on your device. Registering a gaming account on behalf of a minor is a legal offence — action will be taken against the person who registered, not play25.
Play25 reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
Visit this page regularly to stay up to date on our latest Privacy Policy. Our FAQ page- for answers to common privacy-related questions.
For any questions or complaints about this privacy policy, or to exercise your rights, please contact the play25 data protection team:
Protecting your privacy is play25's responsibility — and one we take very seriously. If you ever have a concern, do not hesitate to reach out.